Spd

Lbdf
Lbdf Online Community Member Posts: 13 Listener

Hi, I wrote about spd a few months ago wondering how long it might take.

I managed to get a extension on the UC migration date as many things have happened since then, and a friend who works with Citizens advice has offered advice. Stating that the usual time is 12 weeks.

Of which I understand these things can and do take time.

I called up at the beginning of March to ask about the progress and the kind gentleman said that it hadn't been looked at and that he would put a note in the system.

It's been 12 weeks now and I still haven't heard anything, another month since then.

Do you have any advice? Do I call again?

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Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 5,119 Championing

    I don't think it would do any harm to call again.

  • Lbdf
    Lbdf Online Community Member Posts: 13 Listener

    I shall, thank you Kimi