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Heath issues

Robin0480

Put a request in this morning about a new skin rash, updated on medication is going at moment not good, an an occ appointment, put the request in at 8:24am it's now almost 2pm and still haven't heard off them I've called twice as I realised I put a mistake in it as I mentioned carpal tunnel first flared up I put 13th of June I meant 13th of March also did I have to put another request in for occ therapy appointment.,so tried to call the to rectify the date, and get their advice on weather to open another message just regarding a occ health assessment. on the phone for 30 minutes then they appeared to hang up tried again an hr ago same response on hold for 30 minutes just to be hung up on anyone got any advice on what I can do?

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Robin0480

Waiting on occ heath assessment letter before they can even consider a walk in shower instead of a bath shower and my mum needs hands on care that I can't provide at this present time safely without one or the both of us getting hurt. Already contacted housing association, common access point, social services, had an assessment on my mum today through social services. Though I haven't got a clue how this will take contacted social services through common access point 2 weeks ago carers still haven't been put place yet to give her a bed brh cause that's ll that can be safely done without the walk in shower in place just feeling fed up 😞