Urgent need help with Blue Badge Application

Britvian
Britvian Online Community Member Posts: 3 Contributor
edited May 24 in Transport and travel

Hi,

My mum has to send off her online blue badge application before 6th May and her and I have had difficulty with submitting it. It says that an existing application is already open, it has been saved at certain points. Can anyone know how to fix this problem, please? Thank you for your time and patience.

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Comments

  • Rosie_Scope
    Rosie_Scope Posts: 5,736 Scope Online Community Coordinator

    Hi @Britvian, sorry to hear your mum's application has been difficult! I haven't come across this before myself but I hope one of our members might have had similar issues and can offer some advice.

    Is the deadline on the 6th of May or before that? If it includes the 6th the best thing might be to give them a ring first thing in the morning to see if they can sort it out for you.

    Fingers crossed you can find a solution quickly!

  • Britvian
    Britvian Online Community Member Posts: 3 Contributor

    Hi Rosie!

    Thank you for getting back to me, yes it is unfortunately. I can only email my council transport service, I can’t phone them. Grrrrr Emails!

  • Holly_Scope
    Holly_Scope Posts: 2,418 Scope Online Community Coordinator

    Hi @Britvian hope you're well. Did you manage to get this resolved in the end?

  • gemslover
    gemslover Online Community Member Posts: 22 Listener

    i'm a whizzkid on computers. can i help and do a screen share?

  • Carpy
    Carpy Online Community Member Posts: 351 Empowering
    https://forum.scope.org.uk/discussion/comment/1031082#Comment_1031082

    You’re asking someone to share their screen with you,are you a scammer?

  • gemslover
    gemslover Online Community Member Posts: 22 Listener
    https://forum.scope.org.uk/discussion/comment/1031093#Comment_1031093

    i don't think so. how else do you suggest anyone help her. it's what people do. if i see the screen i'll notice how to help her. sorted.

  • chiarieds
    chiarieds Online Community Member Posts: 16,863 Championing

    Our members do fairly often ask for a screenshot in order to understand where the problem might be in order to help @Carpy - so @gemslover was only trying to be helpful. Hopefully @Britvian has got things sorted by now. I could be wrong, but it sounds like they were part way through applying for a BB but hadn't completed their application

  • Carpy
    Carpy Online Community Member Posts: 351 Empowering
    edited May 25
    https://forum.scope.org.uk/discussion/comment/1031169#Comment_1031169

    gemslover was asking for a screen share not a screenshot which are 2 different things, asking for a screen share is letting someone view your screen on their pc which gemslover should know being a 'whizz kid' on computers.

  • gemslover
    gemslover Online Community Member Posts: 22 Listener
    https://forum.scope.org.uk/discussion/comment/1031169#Comment_1031169

    yes. I've gone through the same thing myself. Even I got confused lol

  • gemslover
    gemslover Online Community Member Posts: 22 Listener
    https://forum.scope.org.uk/discussion/comment/1031169#Comment_1031169

    exactly. screenshare is the way forwards. You don't remember all the screens but if you saw them you'd know where the problem is….

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