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Telephone consultation

john91

Hi i have my first telephone consultation on the 20th of may this is my first time applying for pip how long can the call last ? and what will they ask me I've heard they trick people with questions does this happen can anybody gave me eny advice on things not to say ime worried and stressed out I have depression PTSD and anxiety aswell as gastro problems

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Comments

Albus_Alumni

Hey there @john91 sorry to hear the assessment is getting to you. Honestly there's nothing to worry about, because it doesn't last forever. 😉

How long it takes depends on how you filled in your forms, they're mostly there to help get a better picture of how your disabilities affect you daily. Mine was over in about 25 mins. Just take your time, have some notes written down so you wont forget anything and just try to breathe.

Trevor_PIP

https://forum.scope.org.uk/discussion/134379/telephone-consultation

Hi John, are you ready for your phone assessment? Keep calm and have your notes ready.

john91

Hi Trevor little nervous just wondering since I have a copy of my pip2 form will they go threw the form with me or do I just say things of each activity what I have already written down and no

john91

@Albus_Scope hi thanks for reply will pip only talk about the bits I've filled out in my pip2 form or anything else

Trevor_PIP

https://forum.scope.org.uk/discussion/comment/1028114#Comment_1028114

The assessor will obviously have the form you filled out and other documentation. The assessor will ask questions about your disabilities and what you can or can't do. Have notes also with bullet points on what you struggle with. I have never had a phone assessment, so hopefully @Albus_Scope will reply too which will help! Keep calm, have a phone in a quiet room where there is no distractions. Best of luck!

Albus_Alumni

Thanks for the tag there @Trevor_PIP 😊

There's nothing to panic about @john91 what they ask really depends on your conditions and what you wrote in your initial form. Usually they just want to clarify parts that you've written, or ask any follow up questions. It's also a good time to mention anything you may have forgotten. As Trevor has said, I always like to have a list of important things I need to mention, in bullet points. Or I know I will definitely forget something.

Trevor_PIP

@Albus_Scope Thanks for your reply.

john91

The lady who did my forms from citizens advice requested if I could to a dy it says on form what does this mean I take it means women as I said It would be easier talking to a women about my sexual abuse

Trevor_PIP

https://forum.scope.org.uk/discussion/comment/1028944#Comment_1028944

Don't understand what a dy is John? Is that - I could do a dy?

john91

Ime not sure either ime worried now it's going to be a male and i can't explain things properly there is a lot of things the lady at citizens advice hasn't put in my form what I told her to aswell

Trevor_PIP

https://forum.scope.org.uk/discussion/comment/1029039#Comment_1029039

Keep calm and try not to worry. Do you have the telephone number of the assessment company? Give them a call on Monday and request a female assessor, if they ask why, let them know you can only talk to a female with some of your issues mentioned on your submitted form. You can mention your form is not complete too.

john91

Thanks Trevor il ring up in morning and find out ime getting assessed by maximus is there anything I shouldn't say in a pip assesment (telephone consultation)

Trevor_PIP

https://forum.scope.org.uk/discussion/comment/1029241#Comment_1029241

Just answer the questions asked about your disabilities and issues and how bad it is for you day to day. Talk about these and mention whatever you feel is important and relevant information. Don't underestimate your disabilities and issues either, which can be done if stressed out. Have a good rest the night before, relax and be the best you can for the assessment. Best of luck and keep us informed how it went.

john91

Thanks Trevor you have made me feel a little bit better I will post how the telephone consultation went thanks for replying Trevor aswell much appreciated

Trevor_PIP

@john91 Best of luck for your assessment today, keep calm and you can ask for a small break if it is getting to much for you.

john91

Hello @Trevor_PIP I had my phonecall at 1.30 it lasted 1 hour the lady was really nice and there was no trick questions she was really calm with me and and when I was upset she gave me time to reset I've just had a text received then to say they received the written report and will here from them within 8 weeks I tried my best thanks Trevor for the kind words also ime going to message John back

Trevor_PIP

https://forum.scope.org.uk/discussion/comment/1029848#Comment_1029848

Good you got a nice assessor and it looks like it went well, giving you time to reset etc. You did you best, now relax and calm down. Your assessment report has been sent which is great. Well done!

biscuithead0

hi john i had my telephone assessment on 15th may with capita and received a text saying they received written report on the 20th may saying i have to wait another 8 weeks for a decision im hoping it doesnt take that long but nothing as yet, i had emergency brain surgery this year and now waiting for heart surgery

gemslover

you get a text wehn it's done then a letter with thepayment. it's put in your bank the same day