Hi, my name is steviewhite! Can I get help with my gas and electric supplier?

steviewhite

Can I get help with my gas and electric supplier?

Kimi87

What kind of help do you need?

steviewhite

WeWell kimi87, im in arrears, I pay a amount I manage each moth, now there telling me I need to pay 3 times over the amount and I just can't afford it

Kimi87

What has been their response when you've said you can't afford to repay an increased amount?

You can follow their formal complaints procedure about the increased repayment rate.

If you Google supplier name + hardship details of any additional financial assistance available should be listed on their website, some have grants available to wipe arrears.

A local welfare rights organisation should be able to help with advice.

https://advicefinder.turn2us.org.uk/

steviewhite

Thank you I will do both of those, so we was paying £100 a month, they said we had to pay £334 a month, I said I can only go upto £129 a month and they declined.

Holly_Scope

Welcome @steviewhite you might want to take a look at our Disability Energy Support | Disability charity Scope UK page. Hopefully there's some helpful detail and links on there for you 😊

steviewhite

ThThank you Holly ill check on there 😀