Do I reply to all messages in my journal?

Hopeless
Hopeless Online Community Member, Scope Member Posts: 997 Pioneering
in Universal Credit (UC)

I’m migrating to UC from ESA/HB and am unsure whether or not I’m supposed to reply to each message I get in my journal to basically say I’ve seen it. For instance, I have a biographical telephone appointment booked for me - do I reply to say ‘thank you - that’s fine’? Or do they just assume you’ve read it?

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 8,434 Championing

    No you don't need to reply to every message saying you've seen it.

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