Universal Credit Review

charlie72
charlie72 Online Community Member Posts: 259 Pioneering
edited July 23 in Universal Credit (UC)

I just got this message in my Journal, does this mean they will want to see all my bank details etc in the review?

We are reviewing your Universal Credit claim to make sure your payments are correct.As part of the review, you will need to send us information to confirm your details.We will call you on 24/07/2025, between 12:30pm and 12:45pm, to discuss the review and what happens next.If you want to rearrange this call, send us a journal message.Thank you,HollyUCR Team

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 6,974 Scope Online Community Coordinator
    edited July 21

    Hi @charlie72, yes that's a normal review. They'll let you know what they'd like to see when they call you for your first appointment. As Carpy mentioned, it's usually 4 months bank statements and some ID.

    There's a discussion about it here with some frequently asked questions in case you'd like to read about it:

    Universal Credit Reviews - Frequently Asked Questions

    But lots of our members have been through them now, so if you have any questions about it I'm sure you'd get some good advice ☺️

  • charlie72
    charlie72 Online Community Member Posts: 259 Pioneering

    Hi, if it's a normal review, which it is, do they usually ask for 4 months bank statements, and if they ask for more why would that be. I'm panicking as I have to upload them one by one and can;t do them all as one file due to how my bank issues online statements. I can only print or download them month by month which takes ages. It really makes you think youv'e done something wrong and they want to catch you out like some criminal. Is it nothing to worry about and straightforward?

  • charlie72
    charlie72 Online Community Member Posts: 259 Pioneering

    Hello, can I ask how your appointment with them was, were they okay, asked loads of questions and were non critical about what you spend your money on etc? Thanks.