Good afternoon everyone,
Hope you all good as can be. I have not written on here for a while although have been keeping up with the antics of the recent Welfare reform bill and was writing to my MP throughout.
I have recently had a Capita assessment following a review that was started from August 2024. The review was done in 1hr 10mins the following day I received text from DWP stating they had received the report and that I should now wait for up to 6 weeks. I called to request a copy of the report and received this 4 days later.
Well the report was a catalogue of inconsistencies, word twisting, untruths, false statements and omitting vital information. After picking my jaw up off the floor, I literally went into melt down and spent the whole of the saturday either in tears or numb with shock and to be honest I am still in shock and feel really distressed after I sat for over an hour with a stranger sharing sensitive information about myself, felt so vulnerable and have to re-live horrible past trauma which is the reason for my two serious diagnosis and sit in constant pain because of my physical conditions, for this to be not taken serious and a fake report written by this Assessor that actually took 30mins to write this report is absolutely disgusting.
Mustering the little strength I have, I decided on Sunday I was not going to let Capita or the Assessor get away with this or it happening to someone else, with the help of my support, a five page report of my own was compiled stating all the of the inaccuracies contained within the report not to mention the vital information that was left out. I included the reasons why I disagree and followed up by a fully detailed view of my how my health conditions affect my daily life. Which was already done at the Review stage when i was contacted to complete the form Aug 2024. I also requested that an investigation be made on the Assessor, the Assessment and the Report.
I sent the complaint via email to Capita and printed a copy and sent to PIP DWP with evidence (that had previously been sent but thought just incase) This has been sent special delivery guaranteed next day before 1pm.
I called PIP explained the situation and that I understand a decision has not yet been made and nor can it be since it would be based on a false report which has been raised as a complaint. I was advised that these notes have been made next to my review this will show that a complaint has been raised regarding the Capita report. Thank goodness because my review along with that fake report is in the queue ready for a decision maker and that I should further call tomorrow to ensure the copy of the report and further evidence has arrived so it will be pinned together. Therefore should mean avoiding a Mandantory Reconsideration.I will update on the outcome.
Please try to get help if you run out of steam, this whole process is inhumane and not fit for purpose, I am literally drained now Good Luck to you all my heart goes out to you ❤️
