Hello
My sister (very disabled) - I am her appointee- has migrated from ESA (income related and in the support group) to UC. Her award was incorrect initially. She was only awarded the basic rate of £400 (ish) . I questioned this and she was then given the full amount another £423- I thought this was the maximum amount. They said they were still waiting confirmation of my sister's payment from ESA and when they received this they would calculate the Transitional Protection Payment amount. I didn't understand this as I belived she was receiveg all she could .
This morning she was awarded another £700 as they said they had received info. from ESA. This gives her over £1500 a month. I rang and they said she would receive this until her circumstances change significantly. I cannot believe this is correct - please can someone explain this to me ? I believe they have overpaid my sister and am concerned that I still do not know the correct money she will receive.
If anyone could shed any light on this, I would be very grateful.
Thank you for reading.