Uc messages

Donna_donna

Hello everyone,

Do hope you're as well as you can be with all the current madness we're being put through.

I have a question about this anxiety producing UC migration.

I migrated a month ago and had an automated message come up saying

"Our records show you are not getting any other benefits"

Obviously I had put all my info in including which benefits I was in receipt of

Namely ESA support group with SDP and pip.

So Was confused by this ,i made several calls to both UC and ESA plus left messages in my journel for extra evidence and was reassured everything had been passed over fine and not to worry etc etc etc..

Well the DWP telling you not to worry and that they are just there to help us is gaslighting to the max in my opinion.

Experience tells me different.

Long story short ,had all the letters and p45 from ESA a few days ago and then this morning get yet another message in my journel stating

"Our records show you are not getting any other benefits"and the obligatory you must contact XYZ.

I left a message on there asking why they have sent this message yet again,

Of course i cant speak to them untill tomorrow and was just wondering if anyone else had this when they migrated?

And if it's just an automated thing they send out to everyone at 3.am on a Sunday morning?

Any feedback much appreciated..

Thankyou.

Kimi87

Yes these are automated messages.

I do get ESA and these messages appear (at 3am) at random.

Not exactly the same but very similar.

I might get one every month for 2 months, then nothing for 5.

They are clumsy prompts to make sure your circumstances are up to date, and can safely be ignored.

Donna_donna

Thanks so much kimi its causing stress which i feel it's meant to,

Did Leave a bit of a stroppy message on the journal this morning so im sure they're going to love me!

Thanks again