nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

We want to hear from you: please tell us about your experience of the online community.

Capability for Work Assessment in a wheelchair

Bailey2025

I had my foot amputated in May, submitted my PIP claim and UC50, and am now starting to have my claims assessed by Capita and DWP. I have been asked to attend a Capability for Work assessment in person (in a wheelchair). My original assessment was supposed to have occured last week by phone but Capita cancelled it and have re-arranged this face-to-face assessment for which I will be in my wheelchair.

Why would Capita first arrange a phone assessment but then arrange a face-to-face assessment?

And what can I expect at this face-to-face assessment when I will be in my wheelchair?

Find more posts tagged with

Comments

jonf

maybe they think that it has grown back

Rachel_Scope

Hi @Bailey2025, I'm not sure why they would change it to a face-to-face appointment but you can still request that you have a phone appointment instead. It might just be a case of them having to cancel your first appointment and then when they've created a new one it's defaulted to a face-to-face one.

They'll ask you about a typical day and what issues you have and go through the UC50 you completed.

Trevor_PIP

From what I can gather more face to face assessments are on the cards. Sure another member's assessment (PIP claimant) was changed to face to face by the assessment company too.

Trevor_PIP

@Chris75_ I agree

rubin16

I would have to be sedated if they ever forced me to a face to face. luckily the only assessments i've ever had has been paper based.

Bailey2025

Thanks for all your comments. I contacted Capita HAAS to ask for a phone assessent instead, which they agreed to. But I still don't understand why I was asked to go in person for a face-to-face.