Essex and Suffolk water

belinda_1345
belinda_1345 Online Community Member Posts: 8 Listener
in Benefits and income

anyone get a discount for being on pip and uclwrca I tried to apply as was told to and been rejected not sure why

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 7,770 Championing

    Can you ask the company to explain why your application wasn't accepted?

  • Holly_Scope
    Holly_Scope Posts: 4,260 Scope Online Community Coordinator

    Hi @belinda_1345 I believe they have a support package if you meet certain criteria. I've added some information below. Hopefully they're able to offer some support to you.

    • Your total household income is less than £17,105 – or £20,111 if you live in a London Borough, and your annual water bill is more than 3% of your net household income (after housing costs, rent or mortgage payments)   
    • A member of your household receives Pension Credit, and your annual water bill is 3% or more of your net household income (after housing costs, rent or mortgage payments), or…   
    • Your income is not enough to cover your essential bills – in this case, you’ll need a financial assessment from an independent debt advice organisation, such as StepChange Debt Charity, along with your application.   

    Your total household income includes your benefits, such as universal credit and housing benefit, but does not include disability benefits such as Disability Living Allowance, Personal Independence Payments Attendance Allowance and other disability payments.   

    Visit their website to find out more or contact 0345 782 0111   

    Full details of this tariff and how to apply can be found at eswater.co.uk.  

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