Updated PIP

rebel11
rebel11 Online Community Member Posts: 1,690 Pioneering

Hi Guys

I've sent an update, 'on ability' about 6 weeks ago.

They haven't confirmed receipt of the update,

It's annoying more then anything.

I've got Proof of Postage.

Comments

  • luvpink
    luvpink Online Community Member Posts: 3,931 Championing

    @rebel11

    Have you tried ringing them for an update?

  • rebel11
    rebel11 Online Community Member Posts: 1,690 Pioneering
  • Str8ter
    Str8ter Online Community Member Posts: 12 Connected

    Not sure if I am allowed to post this. I searched google. Please delete if I shouldn't but just trying to help.

    To make a complaint about a PIP (Personal Independence Payment) decision, service, or delay, call the DWP on 0800 121 4433. The line is open Monday to Friday, 9 am to 5 pm. If you have hearing or speech difficulties, you can use the textphone service on 0800 121 4493 or Relay UK.

    Key PIP Complaint Contact Details:
    PIP Enquiry Line (General Complaints): 0800 121 4433
    Textphone: 0800 121 4493
    Capita (England & Wales assessment provider): 0800 072 0211
    Capita Text Relay (speech/hearing difficulty): 18001 0800 072 0211
    Maximus (England & Wales assessment provider): 0800 288 8777 (or email: Customer-relations@haas.dwp.gov.uk)

    Steps for Making a Complaint:
    Call or Write: Use the 0800 121 4433 number to report issues like rudeness, long delays, or inaccuracies in the medical report.
    Record Details: Document the date you called, who you spoke to, and your complaint reference number.
    Alternative: You can write a letter to the DWP directly to make a formal complaint.
    MP Involvement: If you are still unsatisfied, you can involve your local MP.

    Good Luck Rebel11