Using AI for benefit advice

Adrian_Scope
Adrian_Scope Posts: 14,643 Online Community Programme Lead
in Benefits and income
Image description: A purple background with text: 'Do you use AI for benefits advice? Here's why you should be cautious.'

AI has quickly become a tool that supports us in many areas of life. But it's important to remember that the information it provides isn't always accurate.

With the changes to Universal Credit, for example, information may be outdated, or intended for residents of a different part of the UK.

So if you use AI to answer questions about your benefits, it is really important to check trusted sources as well. Unfortunately it doesn’t always give the right information, or tell you everything that you need to know.

Always check your AI search results directly with a trusted source to make sure you have all the information you need.

Comments

  • luvpink
    luvpink Community Member Posts: 5,366 Championing

    I don't know what it is.

    I wouldn't even know how to use it.

  • OverlyAnxious
    OverlyAnxious Community Member Posts: 6,405 Championing
    https://forum.scope.org.uk/discussion/comment/1115477#Comment_1115477

    If you Google anything, there is often an AI generated 'overview' right at the top above all of the links now. It happens automatically so people may not even realise they're using AI.

  • Holly_Alumni
    Holly_Alumni Scope alumni Posts: 6,534 Championing

    Google is ok @Catherine21. You've just got to be careful of the AI overview at the top which can be quite sneaky. It looks as though it pulls all the important key points together but it can pull from so many different places on the web and not all of the places are reliable so it's always best to go in to a website (somewhere you know and trust) to make sure it's correct 😊

Categories