AI has quickly become a tool that supports us in many areas of life. But it's important to remember that the information it provides isn't always accurate.
With the changes to Universal Credit, for example, information may be outdated, or intended for residents of a different part of the UK.
So if you use AI to answer questions about your benefits, it is really important to check trusted sources as well. Unfortunately it doesn’t always give the right information, or tell you everything that you need to know.
Always check your AI search results directly with a trusted source to make sure you have all the information you need.