uc review help feeling anxious

confusedtaco

So I had my phone call and sent in evidence, and now they wanted to book another phone call. I said I was busy, but he said it would be only a 7-10 minute phone call. Does this mean they want more? Or is it protocol that they do another call this short time before closing it? I'm just anxious; I never did a review with UC before. (just to add, after i sent in evidence 15th May—I didn't get anything else in my journal since that date but another phone-booked thing till a few days ago. (That tells me i have it on the 8th.)

Mary_Scope

Hi @confusedtaco

This sounds like it is just a quick phonecall to confirm a few final details or confirm your identity etc, there shouldn't be anything to worry about as it is standard procedure😊

confusedtaco

https://forum.scope.org.uk/discussion/comment/1123693#Comment_1123693

they already comfirmed my idenity within review phone call, what final details is that then? so they going to close it for sure after this phone call? also thanks for replying

Mary_Scope

It is not a problem, I would imagine they would close it properly after the phonecall😊

confusedtaco

https://forum.scope.org.uk/discussion/comment/1123885#Comment_1123885

hope so