Help about winning my esa after 10ths. My rent or council tax didn't get back da

Question

Tthey've stopped my money 10 + times. My rent always gets back dated, without asking. This was a nightmare,  I got a letter 7mths about im in areas. Also council tax i think.

I owed £1000s. Im still paying it bk now 5yrs later. I asked for it to b back dated and it was no cus I shud of told them maths ago. I've tried again and no. Can anyone help pls. Im in so much debt. That money shud of been paid. I won my esa bk so I never did nothing wrong accept I was never told that I shud of applied  for it. How was I to know

Rachel_Scope · Answer

Hi @Smil151. Unfortunately as Kimi has said, it's up to the person to claim. It sounds like a complicated situation so I would also agree that you should speak to a trained benefits advisor.

Here is a resource for those struggling with debt

https://www.scope.org.uk/advice-and-support/practical-emotional-advice-when-in-debt

Kimi87 · Answer

Unfortunately it's always the individual's responsibility to claim etc.

I'm not entirely sure what's happened, but I'd recommend contacting a local welfare rights organisation who can advise you.

https://advicefinder.turn2us.org.uk/