If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Disabled Concessions not on in half term?

Options
ljudge
ljudge Community member Posts: 1 Listener
Hi,
I hope this is ok to post.
I am a PA for an adult with Downs Syndrome. I am having an argument with a well-known company as we were not offered any concessions when using their facilities because it was the October half term. When asked about this, they said they don't give any special offers during school holidays.
My argument is being disabled should not be classed as a special offer! Many other companies give some form of discount to those with a disability, what ever time of year.
Would anyone know if they are breaking the law by not offering a discount during certain times of the year? They do not offer any discounts to anyone during school holidays, such as for students or OAPs either.
TIA

Comments

  • Sam_Alumni
    Sam_Alumni Scope alumni Posts: 7,665 Disability Gamechanger
    Options
    Hi @ljudge welcome to the community, it does seem odd that a disabled persons concession would be seen as a special offer? Ill have a search and see if I can find any more info on this.  

    In the meantime, I have moved your post to the Carers category to see if anyone else has heard of this before.
    Scope
    Senior online community officer
  • Nystagmite
    Nystagmite Community member Posts: 596 Pioneering
    Options
    Not heard of that before. I'd ask for them to show me their policy where it states this.
  • Pippa_Alumni
    Pippa_Alumni Scope alumni Posts: 5,790 Disability Gamechanger
    Options
    Do keep us updated on this @ljudge, you're right in thinking that it seems odd to group concessionary prices with special offers!
Complete our feedback form and tell us how we can make the community better.
If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

Find out how to let us know if you're concerned about another member's safety.