Report looks like it was done on someone else

wayne1708

Hi everyone 
my wife just got her pip decision back and the report looks like it was done on someone else!
give you an example she doesn't need glasses !!!
she has a prescription for reading and distance 
how do I contact the people who are taking this to court as another case with the amount of rubbish in the report might help all our cases 
many thanks Wayne

Matilda

@wayne1708

DWP might have been looking at someone else's report as this has happened before.  Phone DWP and ask them to check.

steve51

Hi @wayne1708

Welcome along to our online community/website.

I'm very sorry to hear about your current situation !!!!!!

Let's just say that you are not "alown" with this !!!!!!!

Here's some info from our site that might be helpful ???

https://www.scope.org.uk/Support/Tips/Disabled-people/PIP-appeals

https://blog.scope.org.uk/2017/06/20/how-to-appeal-a-personal-independence-payment-pip-benefit-decision/

Please please let me know if I can help you further with this.

Many thanks.

mikehughescq

Tbh ot sounds like the routine stuff you get from IAS/CHDA et al. I wouldn’t conclude it’s someone else’s report unless there’s a different name on it, in which case the Data Protection Act comes into play. I’ve heard of one where male was recorded as female. It wasn’t a mix up of people. Just incompetence.

Bear in mind that if some obvious confusion has occurred the likely outcome will be an invite to a further assessment. 

So, first of all crack on with a mandatory reconsideration as that has a deadline attached. However, also lodge a complaint with the provider and evidence the points you make e.g. send in her script for glasses etc. Check out the DWP provider guidance online as there may be multiple breaches of that. 

Matilda

@wayne1708

There was a case on here recently where the DWP did indeed base their decision on the wrong person's PIP report!  The claimant phoned the DWP who checked and acknowledged their mistake.  DWP then issued a revised decision based on the correct report without the claimant having to undergo a further assessment.

Pippa_Alumni

Hi @wayne1708, how are you getting on? Have you managed to speak to somebody from DWP yet?

wayne1708

thanks everyone