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hi,can anybody help me, I was put in support group in April 2016 never got an awards letter or anythink or any time limit.I was just wondering how long I will be in it? Thanks


  • CockneyRebel
    CockneyRebel Member Posts: 5,216 Disability Gamechanger
    Hello northsole and welcome

    It is not unusual for any DWP mail to go missing/unsent. You can ring for a copy and ask when you are due, this will not trigger an assessment.

    ESA is a non time limited award and can be reviewed at any time. Normally SG awards are reviewed at 3 years but some are being deffered due to backlog.

    There was a change made late last year that some people in SG late meet certain criteria with sever conditions will no longer be required to be re assessed following their next review. If this applies you will be notified on your next decision letter

    Be all you can be, make  every day count. Namaste
  • northsole
    northsole Member Posts: 8 Listener
    What department do I ring??Its so confusing.!Thanks so much for your help+reply CockneyRebel.
  • CockneyRebel
    CockneyRebel Member Posts: 5,216 Disability Gamechanger
    Just ring the contact centre which is a freephone number now

    Contributions-based and income-related ESA

    Call the Contact centre to apply for contributions-based and income-related ESA.

    Contact centre
    Telephone: 0800 055 6688
    Textphone: 0800 023 4888
    Welsh language telephone: 0800 012 1888
    Monday to Friday, 8am to 6pm

    Be all you can be, make  every day count. Namaste
  • northsole
    northsole Member Posts: 8 Listener
    Thanks very much.
  • BenefitsTrainingCo
    BenefitsTrainingCo Member Posts: 2,628 Pioneering

    As CR explains, you can be reassessed at any time, which I know isn't very helpful. However, since late last year, if you are in the support group, then when you are next assessed you should also get told whether you are someone the DWP accept has a deteriorating or lifelong condition, and if that's the case you won't have to be assessed again.

    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • northsole
    northsole Member Posts: 8 Listener
    Thanks for your advice.            I have been in the SG now since 2014 after winning an appeal then the next assessment in 2016 and put back in SG.Im presuming it’s every 2 year’s but after reading a lot online I’m thinking it could be 3 years now.The lady at my last one was very understanding and put me back in SG.Its just so nerve wracking the wait or just knowing you’ve got to do this all again.Im in it with PTSD.Any more advice would be a great help+thanks for listening.


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