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How long do I wait for awards letter

HI It as been over 2 weeks since pip face to face for my daughter,,,Still no Awards letter,When I phoned a recorded voice tells you it can take up to 4 weeks,Now if you had to apply for a mandatory reconsideration within 4 weeks .How could you do that if award could take 4 weeks?, I know some people get there award notice in 2 weeks is it a bad thing if my daughters is taking longer? Any answers wecome
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The assessor told me 4-6 was for decision . But still no report yet.
ive had a letter to go to a f2f for Esa in 14th March. I’m wondering if they are waiting the out come of that.
i know they say they are completely separate but I don’t beleave this at all
The mandatory would be from the date of the award that you don't have yet because they haven't made it.
I waited a month then asked for the assessment letter, waiting on this.
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