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How long for PIP decision?

maureen54
maureen54 Member Posts: 7 Listener
edited March 2018 in PIP, DLA, and AA
Hi I was on low rate dla I had to apply fr pip I had a face2 face interview how long does it usually take for a reply and if I am awarded it do I get it backdated
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Comments

  • JennysDad
    JennysDad Member Posts: 2,299 Disability Gamechanger
    Hello Maureen @maureen54, and welcome to the community. It is good to have you with us. I am not qualified to advise on PIP myself, but we have plenty of people here who can and if you can bear with us I am sure they will get back to you very soon.
    Keep in touch.
    Warmest best wishes,
    Richard
  • maureen54
    maureen54 Member Posts: 7 Listener
  • sdoc94
    sdoc94 Member Posts: 140 Pioneering
    Hello Maureen,

    It all depends on how busy they are in your area - I have heard members say one week and others say eight weeks. I hope you hear back soon. My face to face assessment was 3 weeks ago, really hope I hear soon.

    All the best!
    Shady.
  • dmwors
    dmwors Member Posts: 18 Courageous
    Hi! I had my f2f on 3 January and hadnt heard anything! I phoned last week as had been 2 months and was put through to a case manager who was so apologetic as the decision had been made but something clerical had gone wrong! Worth a phone call.
  • sdoc94
    sdoc94 Member Posts: 140 Pioneering
    @dmwors

    Hi - what are of the UK are you in?

    I was told on the 22nd of February that my form was received the day before. THEN I was told on the 28th that it still hadn't been received. After convincing the woman I had been told that it had, she found it on my "account" but named incorrectly. 

    Rang again yesterday and they told me that because it was named wrong on their system that it sat for 11 days before being passed to a decision maker!! 
    Shady.
  • dmwors
    dmwors Member Posts: 18 Courageous
    The call handlers can’t see much on their screens. If you request to speak to your case manager then they have more information. 
  • sdoc94
    sdoc94 Member Posts: 140 Pioneering
    @dmwors

    I have only ever spoken to the first person who answers the phone. I would not want to give anyone at the DWP/DfC a reason to be biased against me i.e. asking to speak to a manager...
    Shady.
  • dee4848
    dee4848 Member Posts: 218 Pioneering
    @sdoc94 oh yes @dmwors is right I forgot to mention this to you speak to DM who' doing your decision .
  • sdoc94
    sdoc94 Member Posts: 140 Pioneering
    @dee4848
    @dmwors

    Is this acceptable? Can I just ask them for an update - I wouldn't want to hear something ridiculous like "If you can phone us yourself you are fine!"
    Shady.
  • dee4848
    dee4848 Member Posts: 218 Pioneering
    @sdoc94 it' not a manager who you may think it' the person that' doing your desision
  • sdoc94
    sdoc94 Member Posts: 140 Pioneering
    @dee4848

    I will try that later today, if I have the same luck I've been having them that won't be allowed in Northern Ireland.

    I cannot even get my assessor's report until a decision is made.
    Shady.
  • dmwors
    dmwors Member Posts: 18 Courageous
    Sdoc94! You could go through security and then pass the phone to someone to speak on your behalf if that is a worry x
  • dee4848
    dee4848 Member Posts: 218 Pioneering
    edited March 2018
    @sdoc94 of course it is my DM told me over the phone I told her I was worrying she said if  made a decision it' so and so 
  • sdoc94
    sdoc94 Member Posts: 140 Pioneering
    I wonder if I should phone - as I had phoned yesterday and was told no decision yet. Seems very unfair I lost 11 days due to their error.

    My deadline for decision according to DWP is March 29th.

    What is the protocol do I ask the person who answers can I speak to my decision maker?
    Shady.
  • dmwors
    dmwors Member Posts: 18 Courageous
    I phoned last week and spoke to dm who told me my award and apologised and said would send letter out!! I phoned again yday as no letter and call handler said couldn’t see decision but letter had been sent day before! Letter came today yet call handler couldnt see anything! Ask if can speak to case manager as anxiety causing more distress xx
  • louise91
    louise91 Member Posts: 37 Connected
    It took 2 months for my mum to get her decision, every phone call I made I was told we're waiting for more information and then it changed to its with the decision makers.
  • CockneyRebel
    CockneyRebel Member Posts: 5,216 Disability Gamechanger
    maureen54 said:
    Hi I was on low rate dla I had to apply fr pip I had a face2 face interview how long does it usually take for a reply and if I am awarded it do I get it backdated
    DLA should continue for 4 weeks after a decision is made then any PIP award will begin the following day

    CR
    Be all you can be, make  every day count. Namaste
  • dee4848
    dee4848 Member Posts: 218 Pioneering
    edited March 2018
    If you are still been paid DLA no back Pay for pip 
  • maureen54
    maureen54 Member Posts: 7 Listener
    Thank you I am due to be paid my dla nxt Wednesday it’s been 3 weeks since my face 2 face interview you think I will hear soon then 
  • CockneyRebel
    CockneyRebel Member Posts: 5,216 Disability Gamechanger
    Have you asked for a copy of the assessment report ?

    CR
    Be all you can be, make  every day count. Namaste

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