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Hi, my name is kinetic1!

I recieved 12 points on my mobility .but did not get anything.
Replies
I'm not one of the benefits advisors here, but we do have them and they will be in touch with you as soon as possible. The weekend/Easter may slow things down a bit, but bear with us and the best people to do so will get back to you.
In the meanwhile, you're in a safe place here and among friends, so if you'd care to tell us a little more about yourself you do not need to be shy of doing so.
And don't hesitate to get back to us if there is anything at all you think we might be able to do for you,
Warmest best wishes,
Richard
Can you give us a little more information so that we can understand what has happened and how we can help ?
CR