Local Service Compliance Interview. What is it all about?

Monique29

Hello,
My daughter is on PIP and ESA. We are waiting to go to a tribunal re ESA, they think she should be in the work related group. Eloise, my daughter sufferered a severe head injury and is selective mute...
This morning, I received a Local Service Compliance Interview asking to be prepared  with statements...pension, wage slips...etc. Eloise does not work but volunteers in a cafe.
are Compliance interview random ? What do they really want to know? It is concerning as we have had a year of assessments plus tribunal..all very unsettling.

CockneyRebel

Hi Monique and welcome

LSCI can be random or can be the result of a report. Usually they are just checking that all is as it should be and the correct benefits are being received.

CR

Monique29

Thank you...it is still worrying!

debbiedo49

You can’t help but worry but just try your best getting all your paperwork together. Be interested to know whose doing it. I got investigated wrongly by inland revenue so I understand. It was a contracted out company doing it.

Monique29

Thank you Debbie

Liz99

I too had a compliance call interview and the info that was given was incorrect I have to send in my last wage slip but she didn’t say if the case was closed left me confused 

April2018mom

I had one last year. The purpose was to check I was really entitled to the money. I asked a lot of questions. What is the point of such a call anyway? I complained to my local council but there is very little they can do to stop it happening. 

Chloe_Alumni

Hi @Liz99, I imagine this was confusing! Were you not given any other information?

Liz99

The lady said to post them my recent pay slip 

Chloe_Alumni

I hope you hear more information soon @Liz99!

Liz99

They sent me a letter I had to have my last wage slip sent to them by 8th August or my benefit will STOP how nice they explain this lol

Chloe_Alumni

Not the nicest letter to get!