Told I'm having a paper-based decision, is this good or bad?

rosie67

Hi I've been on dla for over 30 years in janunary 2018 I was sent the pip form I've not heard so dwp told me to ring capita which I did. They told me I was having a paper based decision not needing a favery to face x I have mobility and mental health issues x I'm really scared this means I'm not going to get any pip. Does anyone know anything about paper based decisions do u think it's a good thing or bad thing x thank you x rose

atlas46

Hi Rosie

A warm welcome.

A paper based review, suggest the assessor has all the information to make a decision on your claim.

I would give it a week or so and contact the DWP for a copy of the assessment report. You will be able to work out, what points you have been awarded.

Hope this eases your concerns.

Best wishes

atlas46

rosie67

Thanks atlas 46 when I phoned capita theye said they'vearlier had my forms since 5 March that to me is really a long time when I asked she said there is no limit on the time it takes for a paper based decision what you u think

atlas46

It all depends on the caseload at Capita, I would give them a ring on Friday.

They just have a script to read from, not what is actually happening to your claim.

Keep on their case!

Matilda

I hope @BenefitsTrainingCo will be along to give you some advice.

rosie67

Matilda hi it's my first day on here thanks for replying I just wondered who @BenefitsTrainingCo  are ..

rosie67

Thank you Atlas 46 I will keep u updated...

Matilda

Hi @rosie67

@BenefitsTrainingCo are benefits experts.

Welcome to the online community.

rosie67

Thank you @Matilda