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DWP owe money, taken it straight of our debt - can they do this?

pearlyannepearlyanne Member Posts: 1 Listener
edited May 2018 in Finances and extra costs
Hi, my husband never knew he could claim the carers element of UC until now. They said they owe us £1973.43 but have sent the entire amount to debt management to clear some of our debt. We were aware they could take 40% of our standard allowance but that was it. As I said to them if we received this correctly they would have been unable to deduct any but now taken it all. Can they do that? 
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Replies

  • Richard_ScopeRichard_Scope Community Team Posts: 2,621 Scope community team
    Hi @pearlyanne
    Welcome to the Community. Please feel at home here. Our members will be more than happy to share their experiences and knowledge with you.
    Scope
    Specialist Information Officer - Cerebral Palsy

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  • mikehughescqmikehughescq Member Posts: 5,370 Disability Gamechanger
    edited May 2018
    For all other benefits, no. I’d need to check with UC but I suspect the answer remains no.
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