Heard nothing for 16 weeks

Mm98
Mm98 Community member Posts: 1 Listener
I'm in the Leicestershire area and my PIP claim has been with Capita for 16 weeks now. Is this normal? They've not sent me anything beyond a letter to say my form has been received by them from the DWP.

Comments

  • [Deleted User]
    [Deleted User] Posts: 68 Listener
    No its not its disgraceful don't wait any longer contact them 
  • wilko
    wilko Community member Posts: 2,439 Championing
    @Mm98, it makes me so annoyed when people post questions like yours. As a new member I welcome you to the lovely scope cumunity who will help or advice or give an opinion on your situation. A lot of posts it is just a bit of common sense if in doubt or concerned, worried give them a call. Sixteen weeks seems a long time but calling for an update and progress of you claim or Face to Face acessment will put your mind at ease. Please keep posting I am sure once you have found your way round the site you will be able to give your views and opinions on many posts.
  • poppy123456
    poppy123456 Community member Posts: 59,054 Championing
    Mm98 said:
    I'm in the Leicestershire area and my PIP claim has been with Capita for 16 weeks now. Is this normal? They've not sent me anything beyond a letter to say my form has been received by them from the DWP.
    That's not that long to be honest. There's not timescales, it really does depend on backlog in your area. If you're concerned then ring the assessments providers and they maybe able to tell you what's happening. Pointless ringing DWP at this stage because they won't be able to tell you anything.
  • wits
    wits Community member Posts: 7 Listener
    Is it the same time scale on reveiws it took me about 4 month start to finnish am Leicestershire this was two years ago tho am now up for reveiw 
  • baggsali
    baggsali Community member Posts: 13 Connected
    I’m in South Wales and mine took 18 weeks it really takes a long time don’t know why so long tho hope you hear soon ring capita I did 
  • wits
    wits Community member Posts: 7 Listener
    Thank you