Royal Mail online shop

MAB
MAB Community member Posts: 3 Listener
in Everyday life
Just a warning to disabled people who have mobility problems and tend to use websites to purchase items.
DO NOT USE ROYAL MAILS ONLINE SHOP.
From the last three orders I have placed when them, I have received three wrong items. When you contact them they treat you with disdain and state that they will send you a postage paid envelope to return the wrong item, however, you have to get Proof of Postage.
 For someone like me who is independent this has meant spending money on three day savers as it is two bus journeys each way to get to my Post Office. Add that to the items purchased and it would be cheaper to use Ebay, it does not consider the amount of pain you are left in as well struggling to get to the Post Office. Royal Mails Online Shop couldn't care a less. Be warned.

Comments

  • Pippa_Alumni
    Pippa_Alumni Scope alumni Posts: 5,765 Championing
    Thanks for sharing this with us, @MAB, and sorry to hear about your experiences- I can certainly relate!
  • Misscleo
    Misscleo Community member Posts: 645 Pioneering
    I had a bit of the same problems with royal mail.
    Also they kept putting my.parcels in my WHEELIE BIN on the day its collected.kept telling fool.but wouldnt listern

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