Renewal help please

Kitty14
Kitty14 Online Community Member Posts: 2 Listener
Hello, im new to all this sorry but im looking for help basically i had a review letter in july and sent it back and it got lost in the post so they had to send me another one out.. ive filled it and posted it recored delivery and they got it but im not sure if i will still get a payment this month has anyone else had this problem? 

Comments

  • Ami2301
    Ami2301 Online Community Member Posts: 7,877 Championing
    Hi @Kitty14
    Welcome to the community! Unfortunately I don't know the answer however another member of the community may know and will be in contact with you soon. Please let us know if there is anything else we can help you with! :)
  • sophialob
    sophialob Online Community Member Posts: 60 Contributor
    Hi @Kitty14! Welcome to the community :smile: I wonder if it may be worth calling and asking them when/what the payment process will be like? Hopefully if they have received it then it will happen this month but if you are nervous then perhaps it is worth asking. Hope you find the answers you need!