Employment and Support Allowance (ESA)
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New claim

Hi could someone tell me if I can claim ESA online. This is what I was told by universal credit but I cannot find anywhere that you can do this online thanks 

Replies

  • Liam_AlumniLiam_Alumni Scope alumni Posts: 1,113 Pioneering
    Hi @Lacey1,

    I found this information on Citizens Advice's website, which you might find useful:
    Fill in the claim form (ESA1)
    You can start your ESA claim:
    • by phone - an adviser will fill in the ESA1 claim form for you during the call
    You can’t send your claim online.

    Most people apply on the phone - you can get your first ESA payment more quickly if you apply this way. The phone call usually lasts between 20 and 30 minutes.
    The government website also has some useful information on applying for ESA which might be of interest to you.

    I hope this helps. Do let us know if you have any other questions!
    Liam
  • Lacey1Lacey1 Member Posts: 3 Listener
    Hi Liam thank you for your reply I will check this out x
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Lacey1 said:
    Hi could someone tell me if I can claim ESA online. This is what I was told by universal credit but I cannot find anywhere that you can do this online thanks 
    Is this ESA Income Related or Contributions based? If it's Contributions based and your area is a full universal credit area then you need to claim New Style Contributions based. Otherwise it's just Contributions based. Same benefits different number to ring.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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