Strange MR response and timescales

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Suzs

Hi all,  I was requested to change to pip this year after 11 years on middle rate care & high mobility and have always had a motability car. I've worked during this time, but have had to reduce my hours over the past few years due to a decline in health and I'm going through the process of medical retirement now. 


I have neurological issues due to a long term undiagnosed vitamin B12 deficiency that has caused numbness in my hands feet and balance issues (**** acute degeneration of the spinal cord secondary to B12 deficiency), multi level degenerative disc disease in my spine that has caused loss of feeling in my legs and extreme constant pain in my pelvis neck and spasms in my legs. I was also diagnosed with copd last year. I have always suffered from depression and anxiety.


To say I had the same issues with the report following f2f. Total lies! I had all MRI scans consultant letters medication listed etc. I  was awarded standard on both. I requested a MR was initially told I had until the 19.10.18. I called the week before to get the postal address, to be told they weren't aware of my MR request! Then was told "oh it's on a different part of the system" was given the address and told I actually had until the 25.10.18.


So got all my paperwork etc together and posted recorded delivery on the 23.10.18 with next day delivery. So imagine my surprise at receiving the MR decision on 27.10.18 stating they were upholding the original decision as I hadn't provided any further information.
It was only today I looked at the date of the MR letter and it's dated 22.10.18, before I'd even posted my info.??


So my question is, have I been lied to as to the date I needed to respond and what can I do now? Obviously I'll be calling them tomorrow, but has anyone else had this problem?

poppy123456

Hi,

You requested it over the phone, if you do this without having already sent the letter and evidence then there's a chance they won't wait for the letter.

Sending letters for next day delivery to DWP isn't next day delivery because it's sent to a mail sorting office and is signed for by someone from Royal Mail and not by someone from DWP. This has happened to many people.

There's only a 17% chance that an MR decision will change anyway and most people have to take it to Tribunal. Your next step is Tribunal and you need to fill out and send the SSCS1 form with the MR decision letter to HMCTS and you have 28 days from the date of the MR decision to request the Tribunal.