Pip waiting time — Scope | Disability forum
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Pip waiting time

di_16
di_16 Member Posts: 4 Listener
My husband already receives pip daily living at lower rate. . Asked for a review due to poor mobility in May... had a f2f 24th Sept. ... I requested copy of assessment by the looks of it he will stay on the lower daily rate but we did get 12 points for mobility. . I have rang dwp and all they say is it's with a case worker... is this the normal to take so long... it has been on going for 26 weeks now? 

Comments

  • Ami2301
    Ami2301 Member, Community Co-Production Group Posts: 7,945 Disability Gamechanger
    Hi @di_16 welcome to the community!

    Sorry to hear this is happening, this could be due to a backlog within your area.
    Disability Gamechanger - 2019
  • di_16
    di_16 Member Posts: 4 Listener
    Thank you.... yes maybe your right .. these things take time.  Just wish they would hurry up ..
  • Chayes16
    Chayes16 Member Posts: 2 Listener
    I’ve I’ve just lodged a complaint and I haven’t even got to see them yet!! 
    Had an appointment and left in plenty of time. Horrible drive and nowhere near to park. Struggled to office in tremendous pain to be told my appointment had been cancelled and that they’d tried to call me 3 times and couldn’t leave a voicemail. I DO have voicemail (2 other people had left voicemails same day) and NO missed calls. First woman read back my number which was incorrect and said I should have updated them with new number, even though I already told her I’d had same number for 10 years!! When I was put through to complaints, she admitted it could have been clerical error!!!
    But luckily, THEIR cancellation doesn’t count against ME!! Yep, that’s what they said!! Apparently, they can cancel as many times as they like, but I can only cancel once!! I’d already changed my work shift to accommodate them, am in serious pain from the journey, fell apart when they said I’d been cancelled and now have to hope I can get more time off work!!!
    They’d already rescheduled my appointment but when I expressed concern that the journey was too much, have agreed to a home visit!! Funnily enough, I could get one of those before the rescheduled office appointment!! How crazy is that?
  • di_16
    di_16 Member Posts: 4 Listener
    They have been messing you around.... I hope it all gets sorted soon for you. 
  • Ami2301
    Ami2301 Member, Community Co-Production Group Posts: 7,945 Disability Gamechanger
    @di_16 and @Chayes16 both of your situations sound terribly frustrating! Fingers crossed you both don't have to wait too much longer!
    Disability Gamechanger - 2019
  • di_16
    di_16 Member Posts: 4 Listener
  • Chayes16
    Chayes16 Member Posts: 2 Listener
    And thank you too

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