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PIP case manager

mitzymoo
Member Posts: 22 Connected
hi. Just phoned DWP and they said my paperwork was with a case manager?
Anyone know what a case manager does?
tia
Anyone know what a case manager does?
tia
Comments
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Hi,Case manager is a decision maker and they make the decision on your claim. Good luck and hopefully it won't be too long. Asking for a copy of the assessment report will give you some idea what the decision is likely to be.
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Thank you. I have a copy so fingers crossed ?? x
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Ah yes, i remember now. Did DWP send you the missing pages from the report?
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No. They said the form was Complete!
maybe a different lay out they said. ?
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