PIP, DLA and AA
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PIP case manager

mitzymoomitzymoo Member Posts: 22 Connected
hi. Just phoned DWP and they said my paperwork was with a case manager?
Anyone know what a case manager does?
tia

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    Case manager is a decision maker and they make the decision on your claim. Good luck and hopefully it won't be too long. Asking for a copy of the assessment report will give you some idea what the decision is likely to be.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • mitzymoomitzymoo Member Posts: 22 Connected
    Thank you. I have a copy so fingers crossed 🤞🏻 x
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Ah yes, i remember now. Did DWP send you the missing pages from the report? :o
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • mitzymoomitzymoo Member Posts: 22 Connected
    No. They said the form was Complete!
    maybe a different lay out they said. 😕
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