IB and ESA back date waiting time

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beckbail
beckbail Online Community Member Posts: 37 Contributor
Hi not sure if there is a discussion about this but just wondering is the 12 week waiting period from when i sent the form for backdated pay back or from when they started procession. Just rang up to check on the process of my claim and this snotty woman wouldn't even look into my file. All I got was it takes 12 weeks and they'll write to me then goodbye...

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    HI,

    It's 12 weeks from the date the received the form but backlogs are huge, so that time is just a guide.
  • beckbail
    beckbail Online Community Member Posts: 37 Contributor
    @poppy123456 thank you for your quick reply yeah I thought so just wanted to double check. I hate waiting around for things especially from the DWP Haha im very impatient 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    You're welcome. Yes, i know the feeling, i'm exactly the same.
  • Retrovertigo
    Retrovertigo Online Community Member Posts: 9 Listener
    If it's any help, my back pay took exactly 8 weeks to come through :)
  • beckbail
    beckbail Online Community Member Posts: 37 Contributor
    @Retrovertigo thank you  was this just recently aswell
  • Retrovertigo
    Retrovertigo Online Community Member Posts: 9 Listener
    Yeah, they received my documents on the 26th Nov (I called them to check) and they processed the payment on he 25th January, and the money was in my account 3 days later :)
  • beckbail
    beckbail Online Community Member Posts: 37 Contributor
    Wow that's really good isnt it. I sent mine away on the 27th December said it was with the processing team on the 7th so hopefully not that long for mine