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paperwork

my wife had her appeal upheld because the assessor just did not tick the boxes on the form the 3 extra points were awarded at the appeal without my wife saying anything this took 5 mths to sort out no reason was given for this and nobody was held accountable all very annoying
Replies
I am sorry to hear what you and your wife had to go through. I can only imagine how frustrating it must have been. Happy to hear she was awarded the 3 extra points.