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Hi
@loulabell
,
you may be able to get some more information if you contact the Action on Hearing website. The link is as follows:
They have a text phone number or you can email them for information on services and rights. They also have some online forums you may find helpful.
Hope it helps.
https://www.actiononhearingloss.org.uk/how-we-help/information-and-resources/information-line/
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