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Assessment Complaint

April67

Hi i put in a complaint about my assessor by the way she spoke to my friend & myself i have since heard that when you put in a complaint it does affect the outcome of the decision by the DWP please tell me this is wrong? Thank you

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Comments

Dotty123

It shouldn’t do as they shouldn’t talk nasty to you and it is your right to complain dwp should accept your not happy if you find it does then seek advice good luck

April67

It's worrying as I just spoke to someone from the complaints department about my friend taking over with letters from them it was them who said it does affect the outcome

Dotty123

That’s wrong tho you shouldn’t be treat that way for telling truth

April67

I know its so frustrating its been just over 3weeks since my assessment im dreading the outcome more now ?

poppy123456

It doesn't affect any decision made be a decision maker. DWP aren't interested at all in anything like that. All they're interested in is how your conditions affect you.

April67

That's made me feel a lot more at ease thanks.

CockneyRebel

Have you asked for a copy of the assessment report ?

Dotty123

Hi how’s you I asked for one Neva got it

April67

@CockneyRebel no not yet I'm scared to lol

April67

@Dotty123 they should of let you have it as it's all about your health problems try asking again I'm deffo getting mine as I know a lot of stuff will wrong as usual ?

Dotty123

I’m nil income council gave me £22 rent what do I do

Benistmonk

poppy123456 said:

It doesn't affect any decision made be a decision maker. DWP aren't interested at all in anything like that. All they're interested in is how your conditions affect you.

If the HCP gives 0 points, the DWP will stop your ESA, it is as simple as that.

Benistmonk

Dotty123 said:

I’m nil income council gave me £22 rent what do I do

Do you normally get your rent paid by the council directly to your landlord?

poppy123456

Dotty123 said:

I’m nil income council gave me £22 rent what do I do

Is that the amount you used to pay before you were found fit for work?

April67

Benistmonk said:

poppy123456 said:

It doesn't affect any decision made be a decision maker. DWP aren't interested at all in anything like that. All they're interested in is how your conditions affect you.

If the HCP gives 0 points, the DWP will stop your ESA, it is as simple as that.

I know now a lot of people have said that thanks poppy

April67

@Benistmonk I know I've been threw it 4 times now since 2011 it's so nerve racking waiting again ☹

poppy123456

Benistmonk said:

poppy123456 said:

It doesn't affect any decision made be a decision maker. DWP aren't interested at all in anything like that. All they're interested in is how your conditions affect you.

If the HCP gives 0 points, the DWP will stop your ESA, it is as simple as that.

That's not quite correct. Being placed into the support group isn't about scoring points. If there's a support group recommendation then no points will be scored.

Benistmonk

@April67 Me too, 0 points. No chance of a the DM disagreeing with that score, off to tribunal again for the 5th time now.

wildlife

Just to back up what poppy has said. Making a complaint has nothing whatever to do with the outcome of your claim. DWP don't even need to know unless you tell them because the Assessment Provider who did your face to face are a separate company. In my experience making sure DWP knew I wasn't happy helped me go from standard rate to advanced rate mobility but it doesn't mean that will happen to anyone else. Don't worry. Just treat your complaint and your claim as separate things and you'll be OK.

April67

Benistmonk said:

@April67 Me too, 0 points. No chance of a the DM disagreeing with that score, off to tribunal again for the 5th time now.

Wow 5times thats crazy they really trying it with us its so not fair ☹

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