If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.

the doc 19

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thedoc
thedoc Community member Posts: 51 Connected
Hi i recieved a letter from capita saying they are collecting evidence about my pip claim on 5th of April any idea how long i will have to wait for an assessment plz

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  • poppy123456
    poppy123456 Community member Posts: 57,239 Disability Gamechanger
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    Hi,

    It depends on backlog in your area, there's not really any timescales.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • atlas46
    atlas46 Community member Posts: 826 Pioneering
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    Hi @thedoc

    A very warm welcome.

    The best thing you can is phone capita to find out who they are seeking information from.

    You could ask about what specific details, they are seeking.

    Then contact the person concerned, to see if they have responded to the request.

    Keep us informed.
  • thedoc
    thedoc Community member Posts: 51 Connected
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    Ok thank you both for replying 
  • Adrian_Scope
    Adrian_Scope Posts: 11,393 Scope online community team
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    Hi @thedoc, just a quick message tot welcome you to the community! :)

    Good luck with your upcoming assessment. 
    Community Manager
    Scope
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