Lost to what I've done

CARL58
CARL58 Online Community Member Posts: 177 Contributor
Hi b lucky if anyone gets this,I've totally mucked this up tried setting up my own e-mail account,as I've always used CARL58.for ease.wont let me in account details wrong or password tried & tried, even tried forgotten password, anyone technical minded. Plus I've now got a lot of junk,pages and pages of just letter's all over each page,I don't even know how to get rid of the mess,jen

Comments

  • Adrian_Scope
    Adrian_Scope Posts: 11,720 Online Community Programme Lead
    Hi Jen, sorry to hear you're having trouble. Which email provider are you trying to sign up with?
  • CARL58
    CARL58 Online Community Member Posts: 177 Contributor
    @Adrian_Scope hi Google who CARL58: is with jen
  • Adrian_Scope
    Adrian_Scope Posts: 11,720 Online Community Programme Lead
    Did it let you finish the sign-up process and it's that you can't get back into the account, or were you unable to finish signing up at all?
  • CARL58
    CARL58 Online Community Member Posts: 177 Contributor
    @Adrian_Scope wouldn't let me sign up at all now I've aload of junk no idea what I've done jen
  • Adrian_Scope
    Adrian_Scope Posts: 11,720 Online Community Programme Lead
    Okay, not to worry! Are you doing this through a phone, tablet or a computer?
  • CARL58
    CARL58 Online Community Member Posts: 177 Contributor
    @Adrian_Scope on a tablet sorry had to see to CARL58 jen
  • Adrian_Scope
    Adrian_Scope Posts: 11,720 Online Community Programme Lead
    No problem at all. Unfortunately, you'll probably just have to refresh the page/load it again and try a second time. Sometimes an error can occur which generates a page full of junk text as you described.
  • CARL58
    CARL58 Online Community Member Posts: 177 Contributor
    @Adrian_Scope ok I'll have to try that again later, need to clean CARL58 up,me and technology don't mix jen
  • Adrian_Scope
    Adrian_Scope Posts: 11,720 Online Community Programme Lead
    Okay. Good luck and let me know if you need anymore help. :smiley: