Employment and Support Allowance (ESA)
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2 hour wait so was sent home

just went for my esa  assessment after 2 weeks of trying to get my self together arrived 15 mins before the lady said they are running behind by 2 hours if id like to wait i could if not she said  another appointment  would be sent out .the room was packed i asked her if i could be on my own in a room which was arranged 2 weeks before she said they could not offer me this as too many people here i thought they would of been a bit more organized  so she sent me home and said they would send another date in post 

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    I'm sorry to hear this. Sometimes they do go over with assessments because each persons case is different and there maybe more questions to ask some than others. This also happened to me once and it's very frustrating.

    Hopefully your next assessment will go ahead as planned and hopefully you're not waiting too long.


    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Adrian_ScopeAdrian_Scope Testing team Posts: 7,998

    Scope community team

    I'm so sorry to read this @misstracey, that must have been really upsetting. If you'd already arranged a separate room to wait in, it does seem very unfair they weren't able to offer this on the day! 

    Like Poppy, I hope you get your new assessment through quickly and it runs more smoothly. 
    Senior Community Partner
    Scope
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