› Universal Credit
If this is your first visit, check out the community guide. You will have to Join us or Sign in before you can post.
Receiving too many notifications? Adjust your notification settings.

Wca booking over phone

FranstrahanFranstrahan Member Posts: 898 Pioneering
in Universal Credit
Didnt know they did this. They called this morning. Would I like to come in this afternoon for my WCA. I cant for a variety of reasons, and they were fine about it, but didnt realize they did this.
I really couldn't do it without some advance warning, sure many people couldn't.
· Share on TwitterShare on Facebook

Replies

  • Kev2020Kev2020 Community champion Posts: 38 Connected
    Hi thanks for sharing. I have only ever had a phone call regarding cancellations.

    Hope it all goes well.

    Kev
    · Share on TwitterShare on Facebook
  • janer1967janer1967 Community champion Posts: 7,440 Disability Gamechanger
    Hi it is normally by letter, but I presume they made a call with it being short notice. I think they probably had a cancellation and were trying to fill the slot.
    · Share on TwitterShare on Facebook
  • FranstrahanFranstrahan Member Posts: 898 Pioneering
    @janer1967
    @Kev2020
    I didnt take it. One reason, my back is out at the mo, and two, I have bad anxiety and just that phone call has upset things.
    Just hope it was a one off.
    Thanks both of you
    · Share on TwitterShare on Facebook
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    I agree with @janer1967 here, they will do this if they have a cancellation. I don't blame you for not going though, i'm the sort of person that likes to plan things in advance. Hopefully next time they will give you more notice.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
    · Share on TwitterShare on Facebook
  • FranstrahanFranstrahan Member Posts: 898 Pioneering
    @poppy123456
    There was no way I was going for a few reasons. Dont like surprises, and as you say, do like to know what I'm doing and when.
    I would be surprised if they got anyone to fill the slot if it was a cancellation then.
    · Share on TwitterShare on Facebook
  • Adrian_ScopeAdrian_Scope Testing Team, Community Team Posts: 7,949 Scope community team
    Hi @Franstrahan, it does sound like it would have been a cancellation.
    A friend of mine has been waiting on a WCA since June 2019 and got a text message yesterday reminding them to attend on the 6th of Feb. When they called to query, they were told that it was a cancellation slot and a letter was coming out to them. Rather short notice after waiting for so long and not the most welcome news. Hopefully you'll have a bit more notice with the next one. 
    Senior Community Partner
    Scope

    If you have a few minutes to spare, we'd appreciate your feedback on our online community.
    · Share on TwitterShare on Facebook
  • FranstrahanFranstrahan Member Posts: 898 Pioneering
    @Adrian_Scope
    I almost certainly wouldn't take a WCA at short notice.
    Hoping they dont take that route again. I guess we have the right to refuse it though, as that's what I did.
    · Share on TwitterShare on Facebook
Sign in or join us to comment.