Wca booking over phone — Scope | Disability forum
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Wca booking over phone

Franstrahan
Franstrahan Member Posts: 898 Pioneering
in Universal Credit (UC)
Didnt know they did this. They called this morning. Would I like to come in this afternoon for my WCA. I cant for a variety of reasons, and they were fine about it, but didnt realize they did this.
I really couldn't do it without some advance warning, sure many people couldn't.
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Comments

  • Kev2020
    Kev2020 Member Posts: 38 Connected
    Hi thanks for sharing. I have only ever had a phone call regarding cancellations.

    Hope it all goes well.

    Kev
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  • janer1967
    janer1967 Member Posts: 12,352 Disability Gamechanger
    Hi it is normally by letter, but I presume they made a call with it being short notice. I think they probably had a cancellation and were trying to fill the slot.
    I have professional experience in HR within public,  private, and charity sectors.  If I can't help I will
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  • Franstrahan
    Franstrahan Member Posts: 898 Pioneering
    @janer1967
    @Kev2020
    I didnt take it. One reason, my back is out at the mo, and two, I have bad anxiety and just that phone call has upset things.
    Just hope it was a one off.
    Thanks both of you
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  • poppy123456
    poppy123456 Member Posts: 23,885 Disability Gamechanger
    Hi,

    I agree with @janer1967 here, they will do this if they have a cancellation. I don't blame you for not going though, i'm the sort of person that likes to plan things in advance. Hopefully next time they will give you more notice.
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  • Franstrahan
    Franstrahan Member Posts: 898 Pioneering
    @poppy123456
    There was no way I was going for a few reasons. Dont like surprises, and as you say, do like to know what I'm doing and when.
    I would be surprised if they got anyone to fill the slot if it was a cancellation then.
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  • Adrian_Scope
    Adrian_Scope Posts: 8,098

    Scope community team
    Hi @Franstrahan, it does sound like it would have been a cancellation.
    A friend of mine has been waiting on a WCA since June 2019 and got a text message yesterday reminding them to attend on the 6th of Feb. When they called to query, they were told that it was a cancellation slot and a letter was coming out to them. Rather short notice after waiting for so long and not the most welcome news. Hopefully you'll have a bit more notice with the next one. 
    Community Manager
    Scope

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  • Franstrahan
    Franstrahan Member Posts: 898 Pioneering
    @Adrian_Scope
    I almost certainly wouldn't take a WCA at short notice.
    Hoping they dont take that route again. I guess we have the right to refuse it though, as that's what I did.
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