Universal Credit
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Stan23Stan23 Member Posts: 14 Listener
edited September 2020 in Universal Credit
Hi so a few months back I had my telephone assessment with LCW I phoned up and now there saying I need a face to face for them to be able to make a decisio but they don't have a date for me yet because of what's going on? So no time frame given nothing! I so fustratws can anyone help


  • janer1967janer1967 Member Posts: 9,171 Disability Gamechanger
    Sorry to hear this there usnt really anything you can do 

    They must be unable to make a decision from the phone assessment so need f2f . As they are still suspended they wont be able to give any timescales 

    Frustrating I know but not much you can do I'm afraid 
  • Stan23Stan23 Member Posts: 14 Listener
    @janer1967 thanks for your reolt, yes I is inddeed, very fustrating! Hopefully find out soon. Thanks or response though.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    sometimes it’s not always possible to get enough of information through just a telephone assessment and a face to face is needed. Unfortunately there’s nothing more you can do but wait until they are back up and running again.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
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