LCW — Scope | Disability forum
Find out how to let us know if you're concerned about another member's safety.

LCW

Stan23
Stan23 Member Posts: 14 Listener
edited September 2020 in Universal Credit (UC)
Hi so a few months back I had my telephone assessment with LCW I phoned up and now there saying I need a face to face for them to be able to make a decisio but they don't have a date for me yet because of what's going on? So no time frame given nothing! I so fustratws can anyone help

Comments

  • janer1967
    janer1967 Member Posts: 13,342 Disability Gamechanger
    Sorry to hear this there usnt really anything you can do 

    They must be unable to make a decision from the phone assessment so need f2f . As they are still suspended they wont be able to give any timescales 

    Frustrating I know but not much you can do I'm afraid 
  • Stan23
    Stan23 Member Posts: 14 Listener
    @janer1967 thanks for your reolt, yes I is inddeed, very fustrating! Hopefully find out soon. Thanks or response though.
  • poppy123456
    poppy123456 Member Posts: 25,645 Disability Gamechanger
    Hi

    sometimes it’s not always possible to get enough of information through just a telephone assessment and a face to face is needed. Unfortunately there’s nothing more you can do but wait until they are back up and running again.

Brightness

Do you need advice on your energy costs?


Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.
Complete our feedback form and tell us how we can make the community better.