Nurse to call tried book apt because the discharge me they not even call me
meymay93
Scope Member Posts: 193 Connected
Hi
Yesturday I had problem about pain my dougther book apt from gp she see my report wait telepfone assesment from nurse they write my gp they call me I am never get telepfone then I tried call this morning tried explaining but she shouted me agrasive when I tried explaining my problem make me upset cry now I cant stop cry and shake my body why they give job this kind of people she shout to me she agrasive and angry just explaining my self
Yesturday I had problem about pain my dougther book apt from gp she see my report wait telepfone assesment from nurse they write my gp they call me I am never get telepfone then I tried call this morning tried explaining but she shouted me agrasive when I tried explaining my problem make me upset cry now I cant stop cry and shake my body why they give job this kind of people she shout to me she agrasive and angry just explaining my self
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Comments
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I'm really sorry to hear that they upset you on the phone @meymay93. Have they agreed to get the GP to give you another call? Miscommunications do happen, but they shouldn't have been aggressive towards you.0
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Oh @meymay93 - I am so sorry about what happened with the nurse on the phone, and how much she has upset you. Perhaps your daughter could ring your GP surgery to explain things for you. No one should be spoken to like that. I hope you are feeling a little better today. Take care.0
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Sorry to hear how upset you are and agree with others that you should speak to practice manager or get somebody to speak on your behalf0
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Hi
İ hope next week my nurse book ne another apt when she call me i want to give my daugther number she will speak to her or i was upset all day long if my friend can speak.english she will but she did not speak english i was worriying all day long whe she was agrasive all my life i get abuse when she shouted me i go back when i was child she was that bad0 -
Hi
Now i am not comfertable to call if i get same abuse how she shouted i go back my childhood ??????????????????0 -
Hi
If my Gp call me again because she booking apt every 2 week I will.tell her because not comfortable last time tom from scope he help me lot when I speak.he understand me english my second language may speak wrong some time but she bad shouted to me ???????????????0 -
I'm glad Tom was so helpful when you spoke to him on the phone before @meymay93 Hopefully you or your daughter will be able to speak to someone kind when you ring the GP next time.0
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Hi
Thank you so much all support scope0 -
@meymay93 You are very welcome. How are you getting on today?0
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Hi
Not to bad just I sleeping problem. All night not sleep at all because when I close my eyes I see thing best way not close eyes I think thank you so much all0 -
Hi
When she call me next time i will tel her i am not sleep much1 -
Hi
Thank you so much all support when gp call me I will told her my friend stay whit me now look after me0 -
Hi
I have important apt tommorow I am worrying lot please pray for me thank you all support0 -
Hi
My Aptment goes ok they will let my gp next week but I got pain my right side thank you so much0
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