Nurse to call tried book apt because the discharge me they not even call me

meymay93
meymay93 Scope Member Posts: 193 Connected
Hi 
Yesturday I had  problem about pain my dougther book apt from gp she see my report wait telepfone assesment from nurse  they write my gp they call me I am never get telepfone then I tried call this morning tried explaining but she shouted me agrasive when I tried explaining my problem make me upset cry now I cant stop cry and shake my body why they give job this kind of people she shout to me she agrasive and angry just explaining my self 
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Comments

  • Tori_Scope
    Tori_Scope Scope Posts: 12,452 Championing
    I'm really sorry to hear that they upset you on the phone @meymay93. Have they agreed to get the GP to give you another call? Miscommunications do happen, but they shouldn't have been aggressive towards you.
  • chiarieds
    chiarieds Online Community Member Posts: 16,682 Championing
    Oh @meymay93 - I am so sorry about what happened with the nurse on the phone, and how much she has upset you. Perhaps your daughter could ring your GP surgery to explain things for you. No one should be spoken to like that. I hope you are feeling a little better today. Take care. :)
  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Sorry to hear how upset you are and agree with others that you should speak to practice manager or get somebody to speak on your behalf
  • meymay93
    meymay93 Scope Member Posts: 193 Connected
    Hi 
    İ hope next week my nurse book ne another apt when she call me  i want to give my daugther number she will speak to her or  i was upset all day long if my friend can speak.english she will but she did not speak english i was worriying all day long whe she was agrasive all my life i get abuse when she shouted me i go back when i was child she was that bad 
  • meymay93
    meymay93 Scope Member Posts: 193 Connected
    Hi
    Now i am not comfertable to call if i get same abuse how she shouted i go back my childhood ??????????????????
  • chiarieds
    chiarieds Online Community Member Posts: 16,682 Championing
    Hi @meymay93 - I am sorry that how you were spoken to brought back bad memories. I hope you get things sorted with another appointment, and that you can have some better days. :)
  • meymay93
    meymay93 Scope Member Posts: 193 Connected
    Hi 
    If my Gp call me again because she booking apt every 2 week I will.tell her because not comfortable last time tom from scope he help me lot when I speak.he understand me english my second language may speak wrong some time but she bad shouted to me ???????????????
  • Tori_Scope
    Tori_Scope Scope Posts: 12,452 Championing
    I'm glad Tom was so helpful when you spoke to him on the phone before @meymay93 :) Hopefully you or your daughter will be able to speak to someone kind when you ring the GP next time.
  • meymay93
    meymay93 Scope Member Posts: 193 Connected
    Hi 
    Thank you so much all support scope 
  • Cher_Alumni
    Cher_Alumni Scope alumni Posts: 5,714 Championing
    @meymay93 You are very welcome.  How are you getting on today?
  • meymay93
    meymay93 Scope Member Posts: 193 Connected
    Hi 
    Not to bad just I sleeping problem. All night not sleep at all because when I close my eyes I see thing best way not close eyes I think thank you so much all 
  • chiarieds
    chiarieds Online Community Member Posts: 16,682 Championing
    Hi @meymay93 - I am sorry you are still having problems sleeping. You could tell your GP, to see if she can help with this when you next speak to her. :)
  • meymay93
    meymay93 Scope Member Posts: 193 Connected
    Hi 
    When she call me next time i will tel her i am not sleep  much 
  • chiarieds
    chiarieds Online Community Member Posts: 16,682 Championing
    That is good @meymay93 - Have you heard from your GP yet? :)
  • meymay93
    meymay93 Scope Member Posts: 193 Connected
    Hi 
    Thank you so much all support when gp call me I will told her my friend stay whit me now look after me 
  • chiarieds
    chiarieds Online Community Member Posts: 16,682 Championing
    That is great your friend is looking after you @meymay93 I hope you are a bit better and do not have as much pain. :)
  • chiarieds
    chiarieds Online Community Member Posts: 16,682 Championing
    How have you been over the weekend @meymay93 ? :)
  • meymay93
    meymay93 Scope Member Posts: 193 Connected
    Hi
    I have important apt tommorow I am worrying lot please pray for me thank you all support
  • chiarieds
    chiarieds Online Community Member Posts: 16,682 Championing
    Please let us know how your appointment goes @meymay93 :)
  • meymay93
    meymay93 Scope Member Posts: 193 Connected
    Hi 
    My Aptment goes ok they will let my gp next week but I got pain my right side thank you so much