Universal Credit
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Phone call

tara2019tara2019 Member Posts: 212 Courageous
Hi all I missed a call which came up on my universal credit yesterday which I was suffering with severe mental health my daughter my carer came down and put in journal about it she tried to ring back it was assessment centre and they will try ring another time does this mean ive missed assessment nobody from journal  or another phone call happened xx

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    Are you sure it was from the assessment providers? If it was then it will have nothing to do with DWP because they don't deal with the work capability assessments, the health assessment advisory service deal with those.

    If you haven't received an appointment for a telephone assessment then it's unlikely to have been for that.

    Unfortunately we can only guess what the call was for, if it was important, they will ring back. I know this doesn't help with your anxiety but try not to worry too much.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • tara2019tara2019 Member Posts: 212 Courageous
    Yes I'm sure I look up every strange n9 it came up on my smart phone universal credit I looked up no and was assessment centre im due assessment for uc im able to text but im so not able to talk if you remember poppy I had a call out of the blue regarding my change of circumstances with pip I now have to have assessment which letter came today cant wait for it to happen now im so angry with how they treat disabled people  its disgusting x
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    I would have no idea why they rang you. If it was to offer and assessment date then you should receive an appointment letter.
     You could ring the Health Assessment Advisory Service on 0800 288 8777.

    If you're not able to talk on the phone then how will you manage for your PIP assessment?


    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • tara2019tara2019 Member Posts: 212 Courageous
    Thanks poppy 
  • tara2019tara2019 Member Posts: 212 Courageous
    I'm drinking now it helps me sleep n forget mental health and spinal problems 
  • tara2019tara2019 Member Posts: 212 Courageous
    Hi ive received my uc assessment letter today its day after my pip assessment so thats 3rd and 4th nov so thats gonna be a very bad week as for your question poppy my mental health goes up and down ino these telephone assessment I need to talk I will have support through these from my daughter (carer)
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Good luck and do let us know the outcome.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • tara2019tara2019 Member Posts: 212 Courageous
    I will do and im sorry if I get aggressive on some of texts ino you are giving advice and help thank you 😊 
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    You haven't been aggressive at all. Always happy to give any advice i can :)
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • tara2019tara2019 Member Posts: 212 Courageous
  • Tori_ScopeTori_Scope Posts: 4,033

    Scope community team

    At least you have the dates now @tara2019. We've all got our fingers crossed. I can imagine that it will be a difficult week, but hopefully your daughter can help support you through it? Do you have any other coping mechanisms you can use to help you feel a bit better? 

    Please do let us know it the calls go, and feel free to post on here if things get tough. 
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  • tara2019tara2019 Member Posts: 212 Courageous
    Thankyou iam a massive over thinker ill be speaking with my social prescriber on mon I think she will beable to calm my thoughts 
  • Tori_ScopeTori_Scope Posts: 4,033

    Scope community team

    Oh that's great news @tara2019! I hope she's able to make some useful suggestions. Are you up to anything this weekend to take your mind off of things? 
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  • tara2019tara2019 Member Posts: 212 Courageous
    Not up to much maybe a movie day 🤔 
  • Tori_ScopeTori_Scope Posts: 4,033

    Scope community team

    That sounds good to me @tara2019! I love getting comfy and watching films, especially when the weather is like it is today. 
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  • janer1967janer1967 Member Posts: 9,232 Disability Gamechanger
    Fingers crossed @tara2019 for both of your assessments at least they are close together so you dont have to worry twice
  • tara2019tara2019 Member Posts: 212 Courageous
    Yes and thanks 😊 
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