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Can I call tribunal to ask decision?

Hi, I'm my sister's representative for her PIP appeal. It was last week over the phone but we've had no letter with any decision yet, is it worth ringing the tribunal service to ask the result or are they not able to give it over the phone? She's applied for PIP on mental health grounds and the waiting is making her really unwell and anxious.
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Just to let you know, I have deleted a discussion that was identical to this one, so it doesn't cause confusion for other members.
It's great that you are helping your sister out with this. After the tribunal specifically I'm not sure who it is you would call to enquire about the decision, whether it be DWP or someone else.
Was there any indication given about how long you might have to wait for a decision?
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