Employment and Support Allowance (ESA)
If this is your first visit, check out the community guide. You will have to Join us or Sign in before you can post.

They said they can't come to a decision until I have a F2F assessment. My payments stop on Friday

stev196666stev196666 Member Posts: 3 Listener
Hi everyone hope you are all keeping safe


  • stev196666stev196666 Member Posts: 3 Listener
    Hi my esa comes to the end of the year on Friday, I went for assessment in April and it was cancelled because of covid, I had a assessment over the phone September now been told they cannot come to a desion until I have a face to face and my payments stop on friday
  • janer1967janer1967 Member Posts: 11,239 Disability Gamechanger
    Hi and welcome 

    Sometimes this happens and they cant for enough information from the phone assessment 

    I'm not too sure what you can do as it depends on your circumstances to what you can claim 

    One of our benefits experts will be able to advise you more 
  • stev196666stev196666 Member Posts: 3 Listener
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    This is because you can't be found fit for work without a face to face assessment and sometimes they can't get enough of information through just the telephone assessment.

    Your ESA will not continue past the 365 days unless placed into the Support Group. There's no news on when the face to face assessments will be back up and running again.

    Use a benefits calculator to check entitlement to Universal Credit. Though, do be aware that a claim for UC will end any tax credits you may already be claiming.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • Tori_ScopeTori_Scope Posts: 5,039

    Scope community team

    Hello and welcome to the community @stev196666 :)Here's a link to Scope's benefits calculator, in case you wanted to check your entitlement to Universal Credit.
    Online Community Coordinator, she/her

    Want to give us feedback? Complete our feedback form now.
Sign in or join us to comment.