They said they can't come to a decision until I have a F2F assessment. My payments stop on Friday

stev196666

Hi everyone hope you are all keeping safe

stev196666

Hi my esa comes to the end of the year on Friday, I went for assessment in April and it was cancelled because of covid, I had a assessment over the phone September now been told they cannot come to a desion until I have a face to face and my payments stop on friday

janer1967

Hi and welcome 

Sometimes this happens and they cant for enough information from the phone assessment 

I'm not too sure what you can do as it depends on your circumstances to what you can claim 

One of our benefits experts will be able to advise you more 

stev196666

Thank you

poppy123456

HI,

This is because you can't be found fit for work without a face to face assessment and sometimes they can't get enough of information through just the telephone assessment.

Your ESA will not continue past the 365 days unless placed into the Support Group. There's no news on when the face to face assessments will be back up and running again.

Use a benefits calculator to check entitlement to Universal Credit. Though, do be aware that a claim for UC will end any tax credits you may already be claiming.

Tori_Scope

Hello and welcome to the community @stev196666 Here's a link to Scope's benefits calculator, in case you wanted to check your entitlement to Universal Credit.