They said they can't come to a decision until I have a F2F assessment. My payments stop on Friday — Scope | Disability forum
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They said they can't come to a decision until I have a F2F assessment. My payments stop on Friday

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stev196666
stev196666 Community member Posts: 3 Listener
edited January 2021 in Employment and Support Allowance (ESA)
Hi everyone hope you are all keeping safe
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  • stev196666
    stev196666 Community member Posts: 3 Listener
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    Hi my esa comes to the end of the year on Friday, I went for assessment in April and it was cancelled because of covid, I had a assessment over the phone September now been told they cannot come to a desion until I have a face to face and my payments stop on friday
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  • janer1967
    janer1967 Community member Posts: 21,964 Disability Gamechanger
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    Hi and welcome 

    Sometimes this happens and they cant for enough information from the phone assessment 

    I'm not too sure what you can do as it depends on your circumstances to what you can claim 

    One of our benefits experts will be able to advise you more 
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  • stev196666
    stev196666 Community member Posts: 3 Listener
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    Thank you
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  • poppy123456
    poppy123456 Community member Posts: 53,978 Disability Gamechanger
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    HI,

    This is because you can't be found fit for work without a face to face assessment and sometimes they can't get enough of information through just the telephone assessment.

    Your ESA will not continue past the 365 days unless placed into the Support Group. There's no news on when the face to face assessments will be back up and running again.

    Use a benefits calculator to check entitlement to Universal Credit. Though, do be aware that a claim for UC will end any tax credits you may already be claiming.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
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  • Tori_Scope
    Tori_Scope Scope Posts: 12,492 Disability Gamechanger
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    Hello and welcome to the community @stev196666 :)Here's a link to Scope's benefits calculator, in case you wanted to check your entitlement to Universal Credit.
    National Campaigns Officer, she/her

    Check out our Playground Accessibility Map
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