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Hi I'm pollypocket334! I sent my PIP form in October and still haven't heard back. Is that normal?

pollypocket334pollypocket334 Member Posts: 9 Listener
edited January 27 in PIP, DLA and AA
Hi I’m pollypocket 334 😌
I submitted my PIP form last October and I haven’t had a reply yet is this right ?? I’m getting quite annoyed about it 


  • janer1967janer1967 Member Posts: 11,139 Disability Gamechanger
    Hi and welcome on board 

    This is quite normal unfortunately and they have huge backlogs at the moment and under staffed 

    Your case is probably with the assessment agency waiting to set up an assessment 

    If you are concerned you can contact pip helpline and ask about progress 
  • pollypocket334pollypocket334 Member Posts: 9 Listener
    Thank you for the prompt reply 
    Ive sent off a huge pile of medical paperwork . There was quite a lot to get through all my hospital notes test results etc . Would they call me in for a face to face leaving it this long ?  I’ve had 3 face to face assessments already on my past applications . 

  • janer1967janer1967 Member Posts: 11,139 Disability Gamechanger
    Hi again 

    There are no f2f assessments currently they are phone assessments 

    Sending in loads of evidence isnt always the best less is more . They only need relevant evidence that details how your daily living is impacted and medical letters dont include this ad your doctors dint see you trying to dress, prepare meals, bathing etc 

    Some claimants get paper based assessments but these are rare 

    I presume as you say you have claimed b4 this is a review rather than 1st claim 
  • pollypocket334pollypocket334 Member Posts: 9 Listener
    Yes I was admitted to hospital last year after quite a serious illness I updated the helpline after coming out of hospital . I updated my claim 
  • pollypocket334pollypocket334 Member Posts: 9 Listener
    Have to go now I’ll catch up with you later . Thanks for your help 😊
  • chiariedschiarieds Community Co-Production Group Posts: 9,128 Disability Gamechanger
    Hi @pollypocket334 - & welcome to the community. I'm pleased Jane has been able to answer your query. :)
  • Ross_ScopeRoss_Scope Posts: 4,114

    Scope community team

    Hello @pollypocket334

    Welcome to the community, I hope you are well. As mentioned above, your current wait isn't abnormal, and the pandemic certainly has slowed things down with most of DWP employees working from home and having a large backlog.  However though I acknowledge it is super frustrating waiting for everything to progress so hopefully they will be in touch soon.

    Face to face assessments aren't happening at the moment so, depending on when they contact you for your turn, you may be requested to attend a phone assessment.

    Again, a warm welcome to the community and I hope to see you around :) 
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  • anxiousbirdanxiousbird Member Posts: 144 Courageous
    Hi polly
    i also submitted my forms in October and am still waiting fir an assessment. I saw a few people on here who submitted theirs around about the same time as mine and they’ve already had an assessment. Just depends on the area you live in I guess. May I ask which area do you live in? I’m from north east 
  • Tori_ScopeTori_Scope Posts: 4,995

    Scope community team

    Welcome to the community @pollypocket334 :) I hope the comments above have put your mind at ease a bit. 
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