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Year-long wait for payment

BenArdisto
Member Posts: 1 Listener
My relative received a PIP award letter twelve months ago (January 2020) and says she has not yet received any payments. Is this possible? Is this common? What can be done?
Comments
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Hi and welcome
That isnt normal no she needs to contact them and ask what is happening payment usually starts within the month of bring notified of the decision
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