Year-long wait for payment

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BenArdisto
BenArdisto Online Community Member Posts: 1 Listener
My relative received a PIP award letter twelve months ago (January 2020) and says she has not yet received any payments. Is this possible? Is this common? What can be done?

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  • janer1967
    janer1967 Online Community Member Posts: 21,922 Championing
    Hi and welcome 

    That isnt normal no she needs to contact them and ask what is happening payment usually starts within the month of bring notified of the decision