Hi I'm jpjpjp7777! I got a call from PIP today asking when my new condition started. Is this normal?

jpjpjp7777

hi just received a call from pip 2day sunday is this normal......ive been claiming 23.60 mobility weekly since june last year,december last year put in change of cercumstance  as got a new health condition,had my phone assessment 2 weeks ago and got call call today asking wen my new health condition started told her early last year but it was cronic every day since sep/oct....she said ill get my decision in 7/10 days...

janer1967

Hi there 

They are currently working weekends to get through the backlogs 

It isnt unusual to be asked this so dont worry at least it shows your case us being looked at and close to a decision 

Let us know how you get on 

jpjpjp7777

ok ty

jpjpjp7777

janer1967 said:

Hi there 

They are currently working weekends to get through the backlogs 

It isnt unusual to be asked this so dont worry at least it shows your case us being looked at and close to a decision 

Let us know how you get on 

if they award me more will i get it backdated from wen i first claimed or from december wen i changed circumstances

janer1967

It will be backdated to when you reported the change 

calcotti

jpjpjp7777 said:

janer1967 said:

Hi there 

They are currently working weekends to get through the backlogs 

It isnt unusual to be asked this so dont worry at least it shows your case us being looked at and close to a decision 

Let us know how you get on 

if they award me more will i get it backdated from wen i first claimed or from december wen i changed circumstances

Should be from change of circumstances.