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Assessments

ali2021

Hi , does anyone know who does the assessments in my area of Kent? Dwp haven’t got my claim anymore and I need to add some info , the lady just said contact the assessors and literally put the phone down on me ?I have no clue who is in charge of them here, thanks xx

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Comments

janer1967

Hi there

You can send additional info to dwp put a covering letter and ensure you put your name and national insurance number on all pages. Send it to same address you sent your form to

This is the normal way to submit and nor through the assessment company

Capita are the usual assessment company

chiarieds

Hi @ali2021 - on checking it seems to be Independent Assessment Services (IAS) in Kent.

ali2021

@chiarieds thank you ! Do you think I should maybe call them? It takes forever to get back through to DWP ?

chiarieds

Hi @ali2021 - you could try giving them a ring to see what they recommend. If you decide to call the DWP it's best to ring them when they open at 9am.

Leigh14

ali2021 said:

Hi , does anyone know who does the assessments in my area of Kent? Dwp haven’t got my claim anymore and I need to add some info , the lady just said contact the assessors and literally put the phone down on me ?I have no clue who is in charge of them here, thanks xx

Hi Ali. Like you, I need to add information ( I didn’t do it at all on the form) but through this forum, I know I can give it during my assessment which is this week.

ali2021

Hi everyone , I contacted them and my assessment is actually next Wednesday ?the letter hasn’t reached me yet so I didn’t know ?feeling even worse now and slightly wished I hadn’t got mum to call them ?but I suppose I can prepare myself a bit x

Ross_Alumni

ali2021 said:

Hi everyone , I contacted them and my assessment is actually next Wednesday ?the letter hasn’t reached me yet so I didn’t know ?feeling even worse now and slightly wished I hadn’t got mum to call them ?but I suppose I can prepare myself a bit x

It's understandable that you wanted to call them, I wouldn't feel bad about that at all. As you say, you have time to prepare for the assessment and I hope all goes well for you.
Let us know how you get on