When will I receive my underpayment for LCWRA?

geraintb94
geraintb94 Online Community Member Posts: 3 Listener
edited November 2021 in Universal Credit (UC)
Hi im new here and just wanted to know when i will receive my underpayment for LCWRA, I received my UCD172 Letter in my journal yesterday, explaining how much im owed etc but was given no time scale. Thanks in advance for your help and information

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    edited November 2021
    Hi,
    Once it's paid it takes 3-5 working days to go into your bank. If you don't receive it by the end of next week put a message onto your journal under payments and ask when you will receive it. This may prompt them to send it.
  • Alex_Alumni
    Alex_Alumni Scope alumni Posts: 7,538 Championing
    Hi @geraintb94 and welcome to the forum. Hopefully you've found poppy123456's reply useful, but do let us know if you're still unsure about anything.

    Alex
  • geraintb94
    geraintb94 Online Community Member Posts: 3 Listener
    I mean yes it helped but im still confused, does the fact ive received the UCD172 mean its been paid and i just have to wait the normal 3-5 business days? 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,458 Championing
    edited November 2021
    No, not always. It has been known for people to receive that letter and the money hasn't been sent, which is why i advised this..
     If you don't receive it by the end of next week put a message onto your journal under payments and ask when you will receive it. This may prompt them to send it.


  • geraintb94
    geraintb94 Online Community Member Posts: 3 Listener
    Okay thank you for your help